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Privacy Policy


Last Updated: July 2025


Privacy Policy Overview

 

At Fenwood Creative (‘The Company’), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.fenwoodcreative.ca (‘The Website’), in the course of business, in compliance with federal and provincial privacy laws, including the Canada Personal Information Protection and Electronic Documents Act (PIPEDA) , Alberta’s Personal Information Protection Act, British Columbia’s Personal Information Protection Act, and the European Union General Data Protection Regulation (GDPR).

 

This Privacy Policy applies to all individuals whose personal information the Company collects, uses or discloses in the course of doing business. This includes individuals who are clients, all individuals who are contract workers, contractors, and subconsultants to the Company, and all visitors to our Website.

 

We reserve the right to change this policy from time to time as industry practice, the law, and our procedures may change from time to time.

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What is Personal Information?

 

For the purposes of this Privacy Policy, “personal information” means information about an identifiable individual. Where this Privacy Policy states that a list of items is “including”, the lists so described are meant to be examples and not exhaustive or exclusive.

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If the policies and procedures outlined in this document do not address a specific situation, individuals are advised to contact the Company (info@fenwoodcreative.ca) for guidance or clarification.

 
Information We Collect

 

Personal Information You Provide

 

When you contact us via a form or email address on the Website, we may ask you to provide the Company with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

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  • Email address

  • First name and last name

  • Usage Data

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Automatically Collected Usage Data

 

Usage Data is collected automatically when you use the Website. Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

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When You access the Website by or through a mobile device, the Company may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

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We may also collect information that your browser sends when you visit the Website or when you access the Website through a mobile device.

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Tracking Technologies and Cookies

 

Our site is built on Wix, which automatically places essential cookies, such as XSRF‑TOKEN, svSession, bSession, SSR‑caching for security, site functionality, analytics, and performance optimization.

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If you enable third-party features (like Google Analytics, Facebook pixels, social media embeds, or booking tools), these may place additional non-essential cookies or tracking technologies. These are controlled by third-party providers and subject to their privacy policies.

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We use Wix’s built-in cookies & privacy manager to display a cookie banner that allows visitors to accept or decline non-essential cookies. Non-essential cookies will only be placed if you consent. You can also withdraw consent later via our banner or linked settings.

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For California residents or those covered by CCPA, a “Do Not Sell My Personal Information” link is provided to opt out where applicable.

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Third-Party Services

 

We may use third-party services such as Google Analytics or embedded content (e.g., Vimeo, Instagram) that may collect data per their own privacy policies. We encourage you to review those third-party privacy policies if you interact with those services via our Site.

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Use of Your Personal Data

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The Company may use your Personal Data to:

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  • Respond to your inquiry and provide requested services

  • Improve our website and user experience

  • Share updates, insights or news if you have opted in for those communications

  • Ensure the security and integrity of our Website

  • Understand our business analytics and better direct our marketing based on how, where, when and how often users are accessing our Website

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We do not sell or rent your personal information to third parties.

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Retention of Your Personal Data

 

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

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The Company will also retain Usage Data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or the Company is legally obligated to retain this data for longer time periods.

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Disclosure of Your Personal Data

 

Business Transactions

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If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

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Law Enforcement

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Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Data Security

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We take reasonable steps to protect the information you provide to us, but no system can be 100% secure. By using our Website, you acknowledge and accept this risk.

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Children's Privacy

 

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

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Links to Other Websites

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The Website contaisn links to other websites that are not operated by the Company. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

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Contact Us

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If you have any questions about this Privacy Policy, please contact us at info@fenwoodcreative.ca.

Walking with Gratitude and Intent

At Fenwood Creative, our work is rooted in place. We share stories of the land across Turtle Island (North America). We honour the deep knowledge and enduring relationships that Indigenous communities hold with the land, water, and all living things. Their stories are inseparable from the places we interpret, and we are committed to uplifting Indigenous voices and centering them in our work. 

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We are grateful to live, work, play, and raise our families on Treaty 6 Territory (the traditional and current lands of the Cree, Saultaux, Nakota, Sioux, and Dene), the Métis Nation of Alberta Region 4, and the unceded traditional territory of the Ktunaxa Nation. We commit to listening, learning, and walking alongside Indigenous Peoples with respect and humility. 

© 2025 Fenwood Creative. All rights reserved. 

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